Frequently asked questions.
Solution
FAQs:
Question 1: Why does import process from ERP failes with null information provider?
A1: As part of default mapping delivered by SAP, information provider is passed as string 'default' which means import module will try to pick the value from default values maintained in UI Configuration for information provider field. Please maintain the default value for Main(System) -> Main -> Information Provider in UI configuration(GDS Console Application -> Application Administration -> UI Configuration -> Tab Configuration)
Question 2: Why default value for a lookup field doesn't show my record even though record is available in lookup table?
A2: It is mandatory to have the remote key mapping against remote system R3 for a record to make it available in default value field in UI configuration
Question 3: Why does import module fail with target market not found?
A3: Sales organisation in ERP needs to be mapped to target market of GDS for import module to understand which target market does the item belongs to. Sales organisation number coming from ERP should be mapped as remote key mapping against R3 system for a record in lookup table Target Market. This can be done in Metadata Management in GDS console application(GDS Console Application -> Application Administration -> Metadata Configuration -> Tab Key mapping)
Question 4: Why does some of the buttons like publication, registration, Correct, Launch workflow are disable for a trade item?
A3: Please check following in the sequence specfied to check why these buttons are disable.
1. Check Registration status of Trade item and global item if it is in a valid status for these actions like Registration, Correct,
publication. For valid statuses for an action, please check User
guide of GDS 2.0
2. Check if the role, assigned to this user, has appropriate
operation permission. You can check this in User and Role
Management of GDS 2.0
3. Check if the role, assigned to this user, has appropriate
value based authorization. You can check this in User and
Role Management.
