Learn about how Zappos.com is using SAP BusinessObjects Data Services to improve their data quality and drive the ultimate customer experience.
WHY SAP SOLUTIONS WERE THE PERFECT FIT FOR ZAPPOS.COM
Featured Speakers:
Johnny Peretiatko
Sr. Director of Systems
Zappos.com
Kristin McMahon
Marketing Director
SAP
Ken Kucera
Managing Principal
Solutions Workforce
IF THE SHOE FITS: IMPROVING DATA QUALITY TO CREATE THE ULTIMATE CUSTOMER EXPERIENCE
WHY SAP SOLUTIONS WERE THE PERFECT FIT FOR ZAPPOS.COM
View this on-demand Webcast to learn how this online shoe, clothing and handbag company leverages data quality processes to WOW its customers.
These days, every company is out to create more targeted and personalized interactions with its customers. At the same time, they need to generate more business opportunities while maintaining—and even cutting—costs. To do both well, it takes targeted, accurate and timely data.
In this on-demand Webcast you’ll hear how Zappos.com enhances its existing customer data with simple data quality process improvements that:
- Increase the speed and accuracy of customer orders
- Transform customer data into actionable information
- Increase customer satisfaction and loyalty
- Drive new merchandising and marketing strategies
- Leverage customer information beyond the sales transaction
